Q: How can I request to add a movie/TV shows/Sport event?
A: In doing so, you need to contact our customer service team with the details of the program you wish to watch. Our customer service team will then raise a request to our development team to make the program available for you.
Q: What information do I need to provide to customer service when requesting?
A: When contacting customer service, please provide the title of the event/movie/series, the date and time it is scheduled to air, and any other relevant details. This will help us process your request quickly and accurately.
Q: What if the event I want is not available?
A: While we strive to accommodate all requests, there may be instances where certain events are not available. Our customer service team will inform you if your requested event cannot be provided.
If you have any further questions or need assistance, please don’t hesitate to contact our customer service team.