Q: How can I request to add a movie/TV shows/Sport event? A: In doing so, you need to contact our customer service team with the details of the program you wish to watch. Our customer service team will then raise…
On blueVOD, you can use the search bar located at the top of the homepage to find specific movies or TV series. Simply type in the title or a keyword, and relevant results will be displayed. Can I browse different…
How do I add a movie or TV series to my favourites list on blueVOD? A: After selecting a movie or TV series, the “favourite” option will appear in the description section. Click on this option to add the content…
Conduct a speed test and troubleshoot common Internet performance issues. Restart your device by going to Settings >Device Preference>Restart. It may take a few minutes to restart.
Please provide a photo of the bottom of the fuselage and the contact information of the dealer from whom you made the purchase.
You can locate the MAC number on the back of the TV box or in the upper right corner of the TV box interface after powering it on. For further details, please contact customer service.
Determine if anything goes wrong with the HDMI cable. Check both ends of your HDMI cable to ensure proper connection and confirm your StreamX is connected to and receiving power. If the issue remains, the box needs repairing, please contact…
Go to the Date & Time settings and adjust the time frame of your region
It’s probably a network problem, you can try to restart the network device. If the situation doesn’t get any better, try again later or alter the network supply device
Switch between the arrow button at the middle right of the remote control
